About Us - the Burley's Family Home Care team
My wife Carly and I established Burley’s Home Care in 2009. With years of experience in providing home care both personally and professionally between us, we knew first-hand the difference it makes to have high-quality, trusted carers available to support you in your own home.
Over the last decade we have built a team of people who share our values and have developed a reputation amongst our clients and healthcare colleagues for providing excellent home care locally. There are times in all our lives when we need extra support and we are proud to be trusted to carry out personal tasks for many clients across Hampshire, Wiltshire and Dorset within their own homes.
A home care provider that is here for you
Deciding you or a loved one needs support at home, then choosing a home care provider, can be a confusing time. There are several options and processes available and it can be overwhelming to deal with so much new information at once. That is why we take care to liaise with other agencies such as GPs, NHS community teams and social services where necessary to ease the pressure where we can for clients and provide consistent care for each individual.
The care industry is one that often comes under public scrutiny, and we work tirelessly to maintain our excellent standards. We will never compromise on quality of care and ensure that each client receives the necessary time and attention to satisfy their unique care plan and personal needs.
We are very proud to have been recognised as one of the Homecare.co.uk Top 20 Home Care Groups for two years running. This award is based on reviews from our clients and the families of those we support. Please take a look at our Review & Testimonials page to read some of our fantastic reviews.
Care Quality Commission
Burley's Home Care are regulated by the Care Quality Commission (CQC). We are very proud of our inspection reports and in our latest report we were rated Good in all five areas of inspection (Safe, Effective, Caring, Responsive and Well-led). If you would like to read our reports then you can find them here.
Tailored home care plans to suit your needs
All of our home care and live in care plans are individually created based on the information that you give to us at your initial face to face consultation. We don’t believe in generic care packages, which is why we work to create a plan that really works for your lifestyle and wishes.
Our home care service is totally flexible, so whether you require full-time live in care, or home care assistance for a loved one once a month, we can support you in the comfort of your own home and cater to all requirements.
- Trust - we believe building trust is the key to providing excellent home care
- Comfort - helping you remain in the comfort of familiar surroundings
- Peace of mind - you can rely on us to provide an excellent service
- Continuity- we make sure you see the same carer wherever possible
- Pursuit of excellence- our team are always striving to provide the best possible care
All our carers are fully referenced and DBS checked. They are mentored through comprehensive induction training so that they are confident and competent before being assigned to a service user. Our carers take the time to get to know our clients individually, catering as much as possible for their needs and preferences. Meet our Care Manager below:
“Hello, my name is Natasha Choto, Live in Care and Home Care Manager. I have worked in care for over twenty five years and have an abundance of experience with elderly residents. I have been a registered manager for over 17 years and have cared for residents living with dementia and Alzheimer’s. I am very passionate about the care I provide."