About Us - the Burley's Family Home Care team
Burley’s Home Care prides itself for being different. We are a locally owned and managed Home Care company that is proud of the high standard of care that we provide.
Burley's Home Care was founded by Paul and Carly Burley in 2009 as a small family run business. From the onset we were dedicated to providing high quality home care services. Over the years we have grown to become one of the leading providers within our areas; our values are stronger than ever with our commitment to you being that we endeavour to provide the services you need, when you need them.
Our teams of local, compassionate and friendly carers will travel to your home to fulfil your care needs, providing high-quality, personal care. We provide our home care services in a range of locations both sides of the River Avon, including Salisbury, Fordingbridge, Ringwood, Verwood, Ferndown, Burton and Bransgore, as well as along the south coast, including villages and towns in and surrounding Highcliffe and Chrischurch.
"The Burley's philosophy is all about being on the ground, meeting service users personally. This way we get to know and develop a personal relationship with all of our clients outside of the office. We’re not about tick-list jobs and clock watching. We care for people, not names on a rota, and that’s more than just a job."
Our values are simple, we believe that care should be delivered in a compassionate and dignified way and we are committed to ensuring all our service users receive the highest quality home care, enabling them to remain in their own homes safely and for as long as possible.
We are very proud to have been recognised as one of the Homecare.co.uk Top 20 Home Care Groups for two years running. This award is based on reviews from our clients and the families of those we support. Please take a look at our Review & Testimonials page to read some of our fantastic reviews.
Care Quality Commission
Burley's Home Care are regulated by the Care Quality Commission (CQC). We are very proud of our inspection reports and in our latest report we were rated Good in all five areas of inspection (Safe, Effective, Caring, Responsive and Well-led). If you would like to read our reports then you can find them here.
Tailored home care plans to suit your needs
All of our home care and live in care plans are individually created based on the information that you give to us at your initial face to face consultation. We don’t believe in generic care packages, which is why we work to create a plan that really works for your lifestyle and wishes.
Our home care service is totally flexible, so whether you require full-time live in care, or home care assistance for a loved one once a month, we can support you in the comfort of your own home and cater to all requirements.
- Trust - we believe building trust is the key to providing excellent home care
- Comfort - helping you remain in the comfort of familiar surroundings
- Peace of mind - you can rely on us to provide an excellent service
- Continuity- we make sure you see the same carer wherever possible
- Pursuit of excellence- our team are always striving to provide the best possible care
All our carers are fully referenced and DBS checked. They are mentored through comprehensive induction training so that they are confident and competent before being assigned to a service user. Our carers take the time to get to know our clients individually, catering as much as possible for their needs and preferences. Meet our Care Manager below:
“Hello, my name is Natasha Choto, Live in Care and Home Care Manager. I have worked in care for over twenty five years and have an abundance of experience with elderly residents. I have been a registered manager for over 17 years and have cared for residents living with dementia and Alzheimer’s. I am very passionate about the care I provide."