Leading provider of Home Care and Live In Care in the South
Care Quality Commision

Welfare checks at home


Quite simply, a welfare check involves a trained carer visiting the home of your loved one to check on their physical and mental well-being. Whilst there the carer can also help with a range of household tasks, take them to medical appointments or social events, or just keep them company.


In this day and age, elderly people value their independence a lot more and wish to stay in their own homes for as long as possible, even when widowed. This is why our welfare checks are valued so highly by our clients who don't necessarily require a full care package, just someone to check in on them every once in a while and help them out at home.

We don't believe in an off the shelf service. We'll take the time to develop a personal support plan that helps with the things your loved one needs. The carer will check that the house is warm and safe, ensure that your loved one has enough medication and is taking it on time, and make sure that there is food in the fridge and they are eating well.


Find out more about our care team

There are a wide range of tasks our carers can help with on a welfare check depending on what your loved one needs. These include:


Morning Visits


  • Personal hygiene and grooming
  • Dressing
  • Preparing breakfast and drinks
  • Helping with medication
  • A friendly face and companionship to start the day.


Daytime Visits


  • Preparing meals and drinks
  • Domestic tasks such as cleaning, laundry and tidying
  • Shopping
  • Taking the client to doctor's appointments, or to social events


Evening Visits


  • Preparing dinner and drinks
  • Helping with medication
  • Personal hygiene and grooming
  • Help getting into bed
  • Checking the house is secure


Building welfare checks around your needs


We will work with you to develop a welfare package that's right for your loved one and the level of support they need. You can choose from visits as short as 30 minutes or longer visits where more support is needed.

Personalised support plans


A care manager will meet with you, your family and support network to understand what your loved one needs and how they would like their support to be delivered. They will then develop a personal plan that reflects this for you and your family to agree.


Continuity of care


When the personal support plan is agreed, we'll introduce the carers to your loved one. Where possible, we'll try to ensure that they see the same carer at a similar time each visit. There may be times when we have to replace carers, but we understand the benefits of continuity of care and the strong relationships that clients can build with their carers, so avoid this wherever we can.


Ongoing assessment


We regularly monitor the standard of care and support that your loved one receives and encourage feedback. This ensures that we're always providing the best care that we can. We take on board any comments we receive and make any changes that are necessary. We'll also review the needs of your loved one and suggest changes to their support plan if required.