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Award-winning provider of Home Care & Live In Care in the South
Care Quality Commision

About Us - the Burley's Family Home Care team

 

My wife Carly and I established Burley’s Home Care in 2009. With years of experience in providing home care both personally and professionally between us, we knew first-hand the difference it makes to have high-quality, trusted carers available to support you in your own home.

Over the last decade we have built a team of people who share our values and have developed a reputation amongst our clients and healthcare colleagues for providing excellent home care locally. There are times in all our lives when we need extra support and we are proud to be trusted to carry out personal tasks for many clients across Hampshire, Wiltshire and Dorset within their own homes.
 

A home care provider that is here for you


Deciding you or a loved one needs support at home, then choosing a home care company, can be a confusing time. There are several options and processes available and it can be overwhelming to deal with so much new information at once. That is why we take care to liaise with other agencies such as GPs, NHS community teams and social services where necessary to ease the pressure where we can for clients and provide consistent care for each individual.

The care industry is one that often comes under public scrutiny, and we work tirelessly to maintain our excellent standards. We will never compromise on quality of care and ensure that each client receives the necessary time and attention to satisfy their unique care plan and personal needs.

 

Homecare.co.uk Award

 

We are very proud to have been recognised as one of the Homecare.co.uk Top 20 Home Care Groups for two years running. This award is based on reviews from our clients and the families of those we support. Please take a look at our Review & Testimonials page to read some of our fantastic reviews.

 

Care Quality Commission

 

Burley's Home Care are regulated by the Care Quality Commission (CQC). We are very proud of our inspection reports and in our latest report we were rated Good in all five areas of inspection (Safe, Effective, Caring, Responsive and Well-led). If you would like to read our reports then you can find them here.
 

 

Tailored home care plans to suit your needs

 

All of our home care and live in care plans are individually created based on the information that you give to us at your initial face to face consultation. We don’t believe in generic care packages, which is why we work to create a plan that really works for your lifestyle and wishes.

Our home care service is totally flexible, so whether you require full-time live in care, or home care assistance for a loved one once a month, we can support you in the comfort of your own home and cater to all requirements.

 

Our Values

Click the image below to read more about our values.

Home Care Values

 

Our Team

 

All our carers are fully referenced and DBS checked. They are mentored through comprehensive induction training so that they are confident and competent before being assigned to a service user. Our carers take the time to get to know our clients individually, catering as much as possible for their needs and preferences. Meet our Care Manager below:

 

why I became a home carer

“Hello, my name is Natasha Choto, Live in Care and Home Care Manager. I have worked in care for over twenty five years and have an abundance of experience with elderly residents. I have been a registered manager for over 17 years and have cared for residents living with dementia and Alzheimer’s. I am very passionate about the care I provide."

Testimonials

Very helpful and professional. Burley Home Care can be relied upon to do exactly as agreed in the care plan. My mother looks forward to the care visits from the girls. I am also kept informed of all aspects of the care being provided. They go above and beyond the call of duty!

We are very happy with the staff and service that is being provided and have no concerns with any of the carers who all provide excellent care and support. The management team is very professional, organised and there to support and give advice.

We have been very pleased with the care mum has received from Burley's Home Care Services. The care and support from her carers have been excellent. They are very friendly and treat mum with dignity and are also prepared to go that extra mile. e also find the staff at Burley's Home Care Services office to be very welcoming, helpful and always offer to change arrangements regarding visits to mum, when requested. Would not hesitate to recommend Burley's.

My mother and I are delighted with the very caring and professional service offered by Burley's. The small team looking after my mother is efficient and also kind, interested, friendly and caring. The service is run by a committed manager with high standards; she undertakes care herself as well as organising and monitoring the work of others. We have found the service flexible and the staff constantly concerned to meet mum's changing needs.

Burley's Care was recommended by our doctor - thank heavens he did! - don't know what we would do without their care and help. All the staff and carers we have met and come here to help my husband have been excellent, even he has commented how he likes all the carers who tend him and he, unfortunately, has Alzheimer's. So a big thank you to Burley's Care.

We are extremely happy with all the care that all the staff give. All of my father-in-law's needs are met with kindness and dedication. All staff are very competent when facing problems that need immediate attention.

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