When you or your loved one reaches the stage where they require carers to help stay well or to complete daily activities, it can be a difficult transition and can feel overwhelming.
Read on to learn more about:
- The story behind Burley's Home Care
- Our approach to caring for individuals
- Burley's home care in today's world
- Meet our Care Manager, Natasha
- How will a home care provider help you or your loved one?
- Health conditions we specialise in
- Trust Burley's
- How to get in touch and free assessments
The story behind Burley's Home Care
Burley’s Home Care was started in 2009 by Paul and Carly Burley, an idea born out of their experiences of not being given choices in how home or live in care is provided.
Carly was a committed carer who loved helping people but found she was unable to develop and sustain meaningful relationships with the individuals she cared for within the 30-minute slot allocated by her employer.
At this time Paul was trying to support his grandparents as they developed Parkinson’s and dementia. Initially they simply needed a friendly face, someone who understood their needs and could help them to continue to live at home together. However achieving this was complicated and stressful, and made even more challenging when most advice being offered was to opt for a care home.
Call our friendly team on: 01425 470411
Our approach to caring for individuals
Often people feel they are only being presented with one option, but there is no single approach to caring for someone. At Burley’s Home Care we believe that individuals should be supported to live independently for as long as possible, with their habits, needs and lifestyles being respected at all stages of life.
From our very first day, we have always supported families as a whole, providing high quality services whilst helping them to navigate through the minefield of information around arranging local home or live in care.
We aim to give simple, straightforward, tailored services to anyone in need of care and support at home by putting them first.
What we consider to be ‘care’ covers a broad spectrum of activities. For example, we will complete all the usual tasks such as; managing medications, helping people get washed and dressed, preparing meals, running errands and completing household chores. In addition, we also love to go above and beyond by carrying out special tasks that enrich the life of the individual. Some of our best examples include; helping individuals to attend special events such as weddings, enjoy socialising with friends and watching live sporting events or attending concerts.
Burley's home care in today's world
Over the last 10 years the Burley’s Home Care team has grown, and so too has its reputation for delivering good old-fashioned compassionate care services in the local community.
For the last two years we have been named as one of the top 20 home care providers in the UK. Burley’s have also been recognised by a local council for offering outstanding customer service in Dorset and Hampshire.
Its not just our home and live in care services that win awards, our staff training and support program is also celebrated within the care sector.
We put our success down to the team of dedicated, caring staff who all share our simple values of putting the needs of the individual at the heart of their care plan.
Call our friendly team on: 01425 470411
Meet our Care Manager, Natasha
Today the company includes a team of professional carers led by Registered Care Manager Natasha Choto.
After spending many years caring for her grandmother and overcoming the same challenges you or your loved one may be facing now, she has dedicated her life to caring and supporting others. The vast experience Natasha has includes working in care homes, hospitals and nursing homes.
Natasha was even voted Care Home manager of the year 2012 by her own team, and we are very proud to have her managing care for us.
How will a home care provider help you or your loved one?
Our care packages are always tailored to the individual so that we can ensure their specific needs are met while maintaining existing routines and lifestyles.
Common forms of cares we provide include:
- Welfare checks
- Managing medications
- Preparing and serving meals
- Personal care
- Chat and a nice cuppa
- Liasing with other members of the individual's care team e.g GPs, social workers, community nurses, family members, mental health coordinators etc.
Every day we deliver effective care that enables the individual to continue to live comfortably in the environment they know best.
Health conditions we specialise in
At Burley’s we provide live in and home care services to individuals living with various situations, which include:
- The effects of getting older
- Learning difficulties
- Physical disabilities
- Acquired brain injuries
We provide services to people living in Ringwood, Verwood, Ashley Heath, Fordingbridge, Christchurch, Rockbourne and the surrounding areas.
You can trust Burley’s Home Care
We believe Burley’s are different to other home care providers, and our reputation amongst clients, their families and healthcare professionals proves the quality of personalised care we deliver.
“Very helpful and professional. My mother looks forward to the care visits from the girls, and I am kept informed of all aspects of the care being provided. They go above and beyond the call of duty!”
As a home care provider we are regulated by the Care Quality Commission, the independent regulator of health and social care in England and we are inspected to ensure our services are provided with care and dignity. We have always been rate Good by the CQC, based on feedback from professionals, service users and family contact with their care team.
Please feel free to read the CQC report on our services and client reviews, so you can see for yourself the family centric company we are.
Find out more
Now you know more about who we are, we’d love to hear about you and your family. Contact us to find out more about the free assessments we offer and how we can support you or your loved one.