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Burley's Home Care and Live in Care Reviews


At Burley's, we are passionate about providing care that suits the requirements of each and every one of our clients individually and believe that the consistency and warmth of our team is the key to our success.


This is why we were chosen as one of the Top 20 most recommended Home Care Groups in the UK on for two years running. We are very proud to have been recognised for our hard work and genuine passion for what we do each day!

Visit our profile here


Here are just some of the many fantastic testimonials we have received over the years at Burley's Home Care:

"The carer is excellent, obliging and helpful. Nothing is too much trouble. Her culinary skills are first class and so are her household capabilities." - Client H B

"Absolutely fantastic service and wonderful employees." - Client W G

"Very helpful and professional. Burley Home Care can be relied upon to do exactly as agreed in the care plan. My mother looks forward to the care visits from the girls. I am also kept informed of all aspects of the care being provided. They go above and beyond the call of duty!" - Daughter of Client G M

"Couldn't be better and all so kind and helpful." - Client G R

"All the staff are wonderful." - Client T W

"All the carers look after me extremely well and I am very happy." - Client B W

"Very happy with Burley's Home Care Service." - Husband of Client D R

"My carers are excellent and I couldn't have any better than the ones I have now." - Client N G

"Burley's provide me with the service I asked for after a stay in hospital 2 years ago, which has been very satisfactory. My team of carers come promptly at 7am each morning, help me to wash etc, also they tidy and make the bed and prepare my breakfast and make sure my medication is available. My wishes have been fulfilled and as a result, I have made good progress to better health. I cannot complain and would suggest that this system should be recommended to clients which would be a safeguard to be able to stay in their own homes." - Client E B

"I have received an excellent service and I enjoy the manager's visits." - Client U K

"Burley's carers provide an excellent service." - Client E B

"Excellent caregiving skills, I am really happy with this company and would recommend them to others." - Client M B

"We are very happy with the staff and service that is being provided and have no concerns with any of the carers who all provide excellent care and support. The management team is very professional, organised and there to support and give advice." - Daughter of Client E B

"I am very pleased with the care Burleys provide me. All the staff are excellent." - Service User G G

"Perfect care is always given to me. No job too small and always have time to make me smile and make me happy." - Service User A W

"My carers have been on the whole very good, we have had them for a number of years and have been happy with the service provided in the majority of cases." - Service User N G

"I am very happy with the care I am receiving. Compassionate and dedicated." - Service User J C

"We have been very pleased with the care mum has received from Burley's Home Care Services. The care and support from her carers have been excellent. They are very friendly and treat mum with dignity and are also prepared to go that extra mile. We also find the staff at Burley's Home Care Services office to be very welcoming, helpful and always offer to change arrangements regarding visits to mum, when requested. Would not hesitate to recommend Burley's Home Care Services." - Daughter of Client M F

"I am now in my 91st year and I have been marvellously looked after by everyone." - Service User N M

"Mother was really happy with the service she received whilst recovering from a broken upper arm. She liked all the carers and everyone was kind and caring." - Daughter of client C S

"My mother and I are delighted with the very caring and professional service offered by Burley's. The small team looking after my mother is efficient and also kind, interested, friendly and caring. The service is run by a committed manager with high standards; she undertakes care herself as well as organising and monitoring the work of others. We have found the service flexible and the staff constantly concerned to meet mum's changing needs." - Daughter of Client H B

"I have found your girls extremely helpful and kind. They go out of their way to give assistance and arrive on time without complaint. They never discuss other clients nor difficulties with heavy snow etc, always with a smile, however, the weather and anxious to help in any way and able to recall any problem I may have and help me to cope." - Service User PK

"Burley's Care was recommended by our doctor - thank heavens he did! - don't know what we would do without their care and help. All the staff and carers we have met and come here to help my husband have been excellent, even he has commented how he likes all the carers who tend him and he, unfortunately, has Alzheimer's. So a big thank you to Burley's Care." - Wife of Client AP

"Excellent service with very caring and compassionate caring staff." - Service User RC

"We are extremely happy with all the care that all the staff give. All of my father-in-law's needs are met with kindness and dedication. All staff are very competent when facing problems that need immediate attention." - Daughter-in-law of Client CC

"I have nothing but enormous praise for your company and how well trained are all the carers (who have cared for me over a number of years). All the carers, now and in the past are excellent and caring. This gives me an opportunity to say a special thank you to them all." - Service User NM

"Outstanding level of care. Burley's Home Care team helped keep my mother in her own home until her last few months. Caring, compassionate and thoughtful staff, they also kept a watchful eye on my father through a difficult time for all of us. My mother needed a high level of care, and the management team did everything possible to ensure this was provided in a safe, dignified and compassionate way. I would definitely recommend." - Son of Client GK

"I have always found Burley's to be extremely competent, caring and professional in caring for my cousin who has dementia. Nothing is too much trouble and they have dealt with several difficult situations brilliantly." - Cousin of Client A

"I have a daughter who is in her fifties and has physical and learning disabilities and needs some hours of support each week. About a year ago we found Burley's Home Care and it has turned out to be a fantastic help. My daughter refers to her Support Workers as 'The Burley Girls' and she feels that the staff who come to help her are her friends. 

Although she lacks confidence in many social situations my daughter is very happy to call into the Burley office where the staff are so friendly and helpful. 

For me, it has been wonderful to know that Burley Home Care is involved so I don't need to worry about my daughter on a daily basis as I know that I will hear at once if there's any problem. The service does appear to be expensive compared with some other options, but having tried some of the alternatives I am happy that we're getting good value for the money with Burley's Home Care." - Mother of Client SM

"To all at Burley's home care, especially all your marvellous carers. Thank you for helping me to get improvement in Mum. She is consistently more independent but I would not hesitate to ask you for your help again in the future." - Daughter of Client CM

"Burley's Home Care have given my neighbour a reliable, professional service enabling her to stay at home and be supported in all aspects of personal care and nutrition. The staff were kind, considerate and observant. As a health professional myself I am unable to recommend any service provider but thank you all." - Friend of Client DW

"Just a note to say thank you so much for the fantastic care you have given SU and SU over the years. I know they have really appreciated it and your carers have been kind, considerate and very caring. Thank you again for the personal service your agency has provided and coping with our many demands" – JK Family

"Thank you for looking after Mum, you really made a difference" – J, K, K and the rest of family

"No complaints - The team is efficient and always on time. I call them 'My little Gems' " - EB

"I am so glad that Mum and I found such a wonderful local company with such a caring personal approach."

"I no longer feel I am alone in caring for my Mum. It is like having family support around on a professional basis."

"I would like to take this opportunity to give credit where credit is due. Your team are all a true credit to you both, so thank you."

"I'm 100% satisfied, they are excellent - they are certainly doing the job for me."

top home care group award