Home Care Assistance
We are a family run home care agency. We offer our client a tailor-made package based on their individual needs and circumstances, ensuring that their care needs are catered for and works for them, whether it is a daily visit or just a pop in visit from a friendly face.
We also arrange for the same carers to visit on a regular basis to maintain continuity and a known friendly face. Our services are designed to support a wide range of people within the community from the elderly to the disabled and you are the one who decides how you are supported.
This may be the first time that you have considered Home Care so in order to make this process as less daunting as possible, we have outlined some examples of how we could support you with your routine in your own home throughout your day.
Find out more about our care team
There is a wide range of tasks our home care assistance carers can help with depending on what your loved one needs. These include:
Starting the day
We can support you to start your day by assisting you with your morning routine to get up, have your shower, wash or perhaps a bath, get dressed and personal grooming such as shaving, brushing hair and dental care, prepare breakfast and a hot drink, medication support and companionship.
During the day
This can be anything from supporting you with meal preparation and making drinks, domestic tasks such as cleaning, ironing, dusting, laundry, bed making, vacuuming. We can assist you with shopping, escort you to social outings, medical appointments, family engagements, companionship.
At the end of the day
As per the morning routine, we can also support you with your evening and bedtime routine by preparing a hot meal and drink, medication support, assisting with perhaps a bath or a shower, and help get you ready and into bed, we will also ensure your home is secure.
One of the Top 20 Home Care Groups in the UK
We are very proud to announce that for the second year in a row, we have been named among The Top 20 Home Care Groups in the UK by homecare.co.uk, the country’s leading home care review website. The prestigious awards aim to highlight the best care providers in the UK based on reviews and scores from clients and their families.
"Couldn't be better and all so kind and helpful." - Client G R - Relates to June 2019
"We are very happy with the staff and service that is being provided and have no concerns with any of the carers who all provide excellent care and support" - Daughter of Client E B - Relates to January 2019
"We have been very pleased with the care mum has received from Burley's Home Care Services. The care and support from her carers have been excellent. They are friendly and treat mum with dignity and are also prepared to go that extra mile." - Daughter of Client M F - Relates to November 2018
Read more of our testimonials and reviews here.
Building home care assistance around your needs
We will work with you to develop a home care assistance package that's right for your loved one and the level of support they need. You can choose from visits as short as 30 minutes or longer visits where more support is needed.
Personalised support plans
A care manager will meet with you, your family and support network to understand what your loved one needs and how they would like their support to be delivered. They will then develop a personal plan that reflects this for you and your family to agree.
Continuity of care
When the personal support plan is agreed, we'll introduce the carers to your loved one. Where possible, we'll try to ensure that they see the same carer at a similar time each visit. There may be times when we have to replace carers, but we understand the benefits of continuity of care and the strong relationships that clients can build with their carers, so avoid this wherever we can.
We regularly monitor the standard of care and support that your loved one receives and encourage feedback. This ensures that we're always providing the best care that we can. We take on board any comments we receive and make any changes that are necessary. We'll also review the needs of your loved one and suggest changes to their support plan if required.
As a leading provider of Home Care and Live in Care, we're proud to offer home care assistance across the South, including: Ferndown, West Moors, Verwood, Ringwood, Fordingbridge, Highcliffe, New Milton, Christchurch and Salisbury.