Reviews of Burley’s Home Care

“Burley’s Home carers have always been excellent. The staff are efficient and friendly. It’s comforting to know that my mum has interaction with other people. She loves chatting with them. We can’t fault the service.”

Jo S (Daughter of Client) on 2nd February 2026

“Burley Home care services have been helping our family look after my father for the last couple of years. We have always found them to be hardworking, cheerful and polite. They have always responded positively to the changing requests we have made to the care package we required for my Dad. I would like to thank them for all their attention and hard work.”

Glenn S (Son of Client) on 22nd December 2025

“Anyone with a relative with Alzheimer’s and Parkinson’s will know how demanding this can be. I reached a point at which I knew I needed help. Over the horizon appeared Burley’s Home Care and what a relief. They have been professional and empathetic in every way. I can’t thank them enough and would thoroughly recommend them to anyone who finds themselves in my position.”

John P (Husband of Client) on 22nd December 2025

“Thank goodness for Burley’s Home Care! They come twice a day to my elderly Mum (morning and evening) who lives with us but needs that bit of extra help which they certainly provide in spades. All the carers are kind, helpful and respectful and nothing is too much trouble. The carers are well trained, professional and know exactly what they are doing. Burley’s has made such a difference to me in just being there to provide the care service to my Mum, who loves all the carers who visit… I hear much laughter which is heart-warming. Thoroughly recommend Burley’s Home Care and I’m so happy they are now part of our lives.”

Nicky S (Daughter of Client) on 11th November 2025

“My husband has Parkinson’s and the care he receives is excellent in every way the carers are very supportive friendly and happy we can’t thank them enough .we only had them a short time and it has made a great difference to us both.”

Barbara M (Wife of Client) on 13th October 2025

“Nothing is ever too much trouble starting from when office was first contacted to the carer visits. It’s lovely to see my Dad happy, albeit not always very obliging, but the carers know how to handle the situations in their most caring way. My Dad has said the carers who visit him are all lovely and very good. If we have any concerns we call the office who will answer any questions we may have and if they need to get back to us they do so as soon as they have an answer for us. I have met all the carers who care for my Dad and you can see and get positive feelings they all absolutely love their jobs, they’re all very jolly, some of them are singing as they walk up the garden path. We are so relieved we have found a care business who are very trustworthy and caring.”

Claire W (Daughter of Client) on 9th October 2025

“I am so impressed with the care I have received. When first visited, I spent pretty well all of my time in bed. Now, thanks to the care and encouragement of the carers, I spend most of the day moving around downstairs and sitting in my armchair and life is so much better and more normal. All the carers are friendly and often go that extra mile to help. Thankyou”

David B (Client) on 8th October 2025

“I am very satisfied with all the care & attension I am getting. Very nice happy people to see every day. I’d like to say a very big thankyou.”

Elizabeth R (Client) on 8th September 2025

“Most of the staff go above and beyond to look after my Mum and make sure her every need is met . Nothing is too much trouble and everyone treats her with the greatest of respect. So reassuring for me living over 250 miles away. Thank you.”

Susan M (Daughter of Client) on 11th July 2025

“We chose to use Burley’s home care for my mother due to the support, reassurance and professionalism shared by the care coordinator. All the carers have been so attentive, personable and going the extra mile to make my mother feel comfortable. The carers were very experienced, knowledgeable and nothing was a problem and always found a solution. Carers always arrived on time and shared good communication to the family. We would higher recommend Burley’s Home Care to others and they hugely stand out in comparison to other Home Care providers.”

Lynne B (Daughter of Client) on 27th June 2025

“All the carers are very good and I have had a very good service from them. They are very friendly and helpful.”

Joan T (Client) on 26th June 2025

“Looking forward to your visit and my leg wash.”

J.F. (Client) on 11th June 2024

“Having found myself in need of providing care for my cousin on a regular basis, I approached Burley’s Home Care Services to provide this, spoke to the manager who was excellent with a combination of care and process knowledge, we came up with a plan to get my cousin the care he required. They chose a carer to come and see my cousin and it has turned out to be a perfect choice and match. They get on really well and she does everything that she has been asked to do in an exemplary manner.”

J.H. ((Cousin of Client)) on 6th June 2024

“Excellent care by my carers.”

E.D. (Client) on 6th June 2024

“All carers show a high degree of competence and care towards me in a friendly and relaxed manner. I count them as friends rather than professional carers.”

Michael L (Client) on 29th May 2024

“All carers are very good at what they do.”

J.C. (Client) on 20th May 2024

“Very impressed with the care and attention by all your staff and management.”

Thomas P (Client) on 8th May 2024

“As a family, we have all been delighted with the care my father has received. All the carers are genuinely interested in his needs, likes and dislikes and are friendly, respectful and easy to get along with. Nothing is too much trouble!”

J.P. (Daughter of Client) on 3rd May 2024

“I have found the service excellent, efficient and considerate.”

J.H. (Client) on 3rd May 2024

“I am very pleased with the service I receive but have told a member of staff that I really need one shower/visit per week.”

M.T. (Client) on 3rd May 2024

“Excellent care received.”

E.W. (Client) on 24th March 2024

“We have been very pleased with the care mum has received from Burley’s Home Care Services. The care and support from her carers have been excellent. They are very friendly and treat mum with dignity and are also prepared to go that extra mile. We also find the staff at Burley’s Home Care Services office to be very welcoming, helpful and always offer to change arrangements regarding visits to mum, when requested. Would not hesitate to recommend Burley’s Home Care Services.”

M.F. (Daughter of Client) on 10th February 2024

“I am very happy with my live-in carer, all my needs are met every day.”

P.W. (Client) on 9th February 2024

“Carers are efficient and attentive. The manager will always contact my surgery, when needed, with my consent.”

M.L. (Client) on 3rd January 2024

“My carer is caring and attentive and ready to do whatever is required.”

P.W. (Client) on 13th March 2023

“We have been using Burley’s Home Care Services for four years. The whole team provide a good service, with the carers giving excellent care and support. Happy to recommend Burley’s Home Care Services to other potential clients.”

E.B. (Daughter of Client) on 12th March 2023

“Excellent. Always very helpful in every way and friendly.”

S.P. (Client) on 14th November 2022

“We have been using Burley’s Home Care for the last six months, one hour a day for my father’s personal care. We have been very pleased with the care provided. We have got to know the carers over time and they are all very good, very understanding. They make both our lives much easier. There is always good support if I have any questions or need to change dates.”

A.D. (Daughter of Client) on 7th November 2022

“Very efficient and caring in everything.”

K.S. (Client) on 24th August 2022

“All carers provide excellent care.”

E.D. (Client) on 22nd March 2022

“Excellent care provided. I feel pampered.”

G.M (Client) on 2nd March 2022

“I cannot over emphasise how delighted I am with the care dad receives. The carers go above and beyond what is required. The management too is supportive, dedicated and always available.”

P.H. (Son of Client) on 28th April 2021

“Excellent service provided. Five-star treatment provided by carers and manager.”

R.H. (Client) on 28th April 2021

“I receive excellent care above and beyond the care of duty. The manager excels herself, so cared for.”

D.E. (Client) on 28th April 2021

“All the staff are friendly and mum looks forward to them coming in. She enjoys being waited on and having her meals cooked, but more than that she likes having someone else to talk to. Highly recommend.”

S.W. (Daughter of Client) on 28th April 2021

“I am very happy with the way the nurses help my father-in-law. They are always happy and smiling when they visit.”

A.M. (Daughter-in-law of Client) on 7th April 2021

“Living 300 miles away from my 93-year-old mother was not easy. For just over a year Burleys visited her once a day, and then twice, to make sure she was OK, do her shopping, give her her medication. They were constantly in contact with me and I knew that I would get an immediate response if I had any queries. The carers were proactive in her care, calling paramedics, district nurse, doctor, etc. as and when necessary. My mum was very happy with all the carers who visited and became friends with them. Unfortunately, the time came when she was just too unsteady on her feet and was falling regularly, so we took the decision to move her to a care home near where we live. The care we received from Burleys was exemplary.”

Val G (Daughter of Client) on 1st April 2021

“I was introduced to Burley’s Home Care because my family noticed that I wasn’t eating a full and healthy diet, but with their help, I am healthy and well! Excellent.”

E.M. (Client) on 13th November 2020

“Recommended by the local GP surgery, Burleys Homecare allowed our 98-year-old Aunt to keep living independently and happily in her own home for as long as was possible. From the outset, the managers maintained a very thorough professional approach, from the initial risk assessment and recommended changes and improvements to the bungalow for our Aunts benefit. We could not have asked for better carers who gave 3 one hour mealtime visits a day, preparing fresh vegetables and cooking real food, not instant meals. Their visits were not just functional. They formed friendships and gave companionship and conversation as well, taking her shopping and going the extra mile for Aunts benefit sometimes even using their personal time. At the end Burleys made the decision to end the homecare arrangement and seek a residential place due to Aunts deteriorating health, a decision obviously motivated by care for Aunts well being and not profit.Thanks to all the staff at Burleys.”

Patricia G (Niece of Client) on 16th October 2020

“My carers are first class, very caring etc. The management is excellent.”

B.H. (Client) on 24th August 2020

“Excellent, interesting people. Very caring. Self-motivated. I have confidence they could deal with an emergency.”

O.P. (Client) on 6th August 2020

“Since the very start of having Burley Home Care, I have found their service to be excellent, efficient, caring and communication between myself and the carers and manager excellent.”

S.C. (Daughter of Client) on 1st April 2020

“Only in my sixth week of having a weekday call (8.00 – 9.00 am) but I am very pleased with the service provided. All the ladies are very kind and patient with my wife, who has mixed dementia. I would have no hesitation in a recommendation to a friend or relative.”

A.A. (Husband of Client) on 19th March 2020

“Living 300 miles away from my 93-year-old mother was not easy. For just over a year Burleys visited her once a day, and then twice, to make sure she was OK, do her shopping, give her her medication. They were constantly in contact with me and I knew that I would get an immediate response if I had any queries. The carers were proactive in her care, calling paramedics, district nurse, doctor, etc. as and when necessary. My mum was very happy with all the carers who visited and became friends with them. Unfortunately, the time came when she was just too unsteady on her feet and was falling regularly, so we took the decision to move her to a care home near where we live. The care we received from Burleys was exemplary.”

Jeanette C (Daughter-in-law of Client) on 1st January 2020

“This local company is exceptional, with such a high standard of excellence which makes my wife’s life much easier, and for me such a tremendous help! To use that advertising slogan ‘they do what it says on the can’, and importantly they go that extra mile. The total care package exceeded my expectations!”

R.A. (Husband of Client) on 29th November 2019

“Very helpful and professional. Burley Home Care can be relied upon to do exactly as agreed in the care plan. My mother looks forward to the care visits from the girls. I am also kept informed of all aspects of the care being provided. They go above and beyond the call of duty!”

Gill M (Daughter of Client) on 12th July 2019

“Burley’s provide me with the service I asked for after a stay in hospital 2 years ago, which has been very satisfactory. My team of carers come promptly at 7am each morning, help me to wash etc, also they tidy and make the bed and prepare my breakfast and make sure my medication is available. My wishes have been fulfilled and as a result, I have made good progress to better health. I cannot complain and would suggest that this system should be recommended to clients which would be a safeguard to be able to stay in their own homes.”

Elizabeth B (Client) on 27th June 2019

“The carer is excellent, obliging and helpful. Nothing is too much trouble. Her culinary skills are first class and so are her household capabilities.”

Harry B (Client) on 27th June 2019

“Perfect care is always given to me. No job too small and always have time to make me smile and make me happy.”

Audrey W (Client) on 7th February 2019

“Mother was really happy with the service she received while recovering from a broken upper arm. She liked all the carers and everyone was kind and caring.”

C.S. (Daughter of Client) on 29th January 2019

“Everyone at Burleys Home Care Services care. I am now in my 91st year and I have been marvellously looked after by everyone.”

N.M. (Client) on 29th January 2019

“I have found all the girls from Burley’s most kind and helpful over the years from Burley’s Home Care Services.”

P. K. (Client) on 29th January 2019

“Burley’s Care was recommended by our doctor – thank heavens he did! – don’t know what we would do without their care and help. All the staff and carers we have met and come here to help my husband have been excellent, even he has commented how he likes all the carers who tend him and he, unfortunately, has Alzheimer’s. So a big thank you to Burley’s Care.”

Ann P (Wife of Client) on 3rd May 2018

“Lovely bunch of girls, always cheerful and willing to do anything to help. Always look forward to their visits.”

Gladys M (Niece of Client) on 4th April 2018

“Outstanding level of care. Burley’s Home Care team helped keep my mother in her own home until her last few months. Caring, compassionate and thoughtful staff, they also kept a watchful eye on my father through a difficult time for all of us. My mother needed a high level of care, and the management team did everything possible to ensure this was provided in a safe, dignified and compassionate way. I would definitely recommend.”

Gary K (Son of Client) on 4th April 2018

“We are extremely happy with all the care that all the staff give. All of my father-in-law’s needs are met with kindness and dedication. All staff are very competent when facing problems that need immediate attention. Thank you for looking after us as a family.”

Claire C (Daughter-in-law of Client) on 4th April 2018

“Excellent service with very caring and compassionate caring staff.”

Ronald C (Client) on 4th April 2018

“To all at Burley’s home care, especially all your marvellous carers. Thank you for helping me to get improvement in Mum. She is consistently more independent but I would not hesitate to ask you for your help again in the future.”

Claire M (Daughter of Client) on 20th December 2017

“Burley’s Home Care have given my neighbour a reliable, professional service enabling her to stay at home and be supported in all aspects of personal care and nutrition. The staff were kind, considerate and observant. As a health professional myself I am unable to recommend any service provider but thank you all.”

Dianne W (Friend of Client) on 19th August 2016